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Iclass Pro

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iCP OUTAGE

Overview Below are the steps for an iCP outage. This procedure is not for loss of...

Reporting iCP Issues

Pending iCP Tickets Overview If you are experiencing what you believe to be an is...

Absences & Makeup Tokens

  • Website MUT FAQ
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Camps Page

  • SSP Point Person 2025
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Calendar Page

  • Calendar Overview
  • Class Management Block
  • Class Occupancy & Availability
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Class Page

  • Age Ranges for Levels
  • Change Levels
  • Creating a New Class
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Email & Text Communication

  • Email Blasts
  • Email & SMS Communication
  • Opt-in, Opt-out or Unsubscribed Email & Text
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Hubbard Swim App Portal

  • Hubbard Swim App Overview
  • Password Reset
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Families & Students Page

  • Creating a New Family
  • Creating a New Student
  • Delete a Family or Student
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Ledger - Charges & Payments

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Admin/Office Portal

  • Creating and Using Preset ("Smart") Filters
  • Dashboard Overview
  • Office Portal Icons - Bottom Bar
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Online Activity

  • Online Activity Overview
  • Activity to Dismiss
  • Absence
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Portals & Kiosks

  • Clearing the Browser History
  • How to Disable and Clear AutoFill Info in your Browser
  • Trouble Accessing iClassPro?
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Reports

  • Instructor Roster
  • Drop List
  • New Enrollment List (Never Evers, etc.)
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Skill Tracking

  • Evaluating Students from the Admin Portal
  • Evaluating Skills thru the Staff Portal
  • Evaluation Forms and Reports
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Staff Portal

  • Taking Attendance for No Shows
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Quick Links

Enrollment Indicators

This indicator is displayed if no record exists in the database for a previous cl...

FOW - Back to the Wall - Butterfly Kick

      Hubbard Family Swim School     Focus of the Week   Back to the Wall   Goals...

Daily Check & Offer Class

Guide & Eligibility Accept/Reject Offer Hold Follow Up Age Out Process Tutori...

Guide & Eligibility

Special Needs Waitlist Request Overview Waitlist (WL) is to be used when HFSS is ...

Announcements article

Focus of the Week Monday Memo HH Workout Rotating PDF      ...

Waitlist - Accept/Decline

Guide & Eligibility Daily Check & Offer Classes Hold Follow Up  Age Out P...

Age Out Process

Hold Follow UP Guide & Eligibility Daily Check & Offer Classes Hold Follo...

Hold Follow Up

Guide & Eligibility Daily Check & Offer Class Accept/Reject Offer Age Out...

Enrollment Indicators

This indicator is displayed if no record exists in the database for a previous cl...

Instructor Training

Roadmap and Details Complete the Talent course "Teaching the Hubbard Way" If trai...

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