Level Change

The following areas need to be adjusted when changing a level. See below for guidelines, format & templates. There are 7 areas that need to be reviewed when making changes. Note: Session work similar but different to our year-round lessons. 

Details Tab:

1. Class Name
   Change Level & Ages 
   Goldfish 3-6 years old (S1:400:Ln7)
2. Camp Level
3. Min & Max Age
   See chart - use SSP tab 
4. Max Students
5. Camp Pricing Schedule

Customer Portal Tab: 

No changes unless removing/adding to Portal view.

User Define Tab:

1. Question - Edit original question by clicking the pencil. 
2. Use predefined information for the correct level below. 
3. Save Question from the middle of the page.
   This is a separate save button just for this tab!

Skill Tree:

1. Level
2. Skill Ribbons

Video coming soon --- jrf 04/06/2025

Building Sessions Overview

Pat will provide the Summer Six Pack schedule for each location including breaks, number of instructors & lane assignments.

Notes: 

• Expect it to take approx 2.3 minutes per session to create. (280 session = 11-14 hours to create)
• Registration should not open the same day as the DD as it will block families from enrolling due to a balance due on their account. Best practice is to have registration open the after the DD/first business day of the month.

Creating New Sessions

Camps > New Camp

1. DETAILS TAB

Camp Name:  Level Ages (Session:Time: Lane) 
Goldfish 3-6 years old (S1:400:Ln7)

Camp Program:  Summer Six Pack

Camp Level:  Select correct level

Camp Zone:  Lane assignment

Camp Type:  Assigned session

CAMP REQUIREMENTS

Min & Max Age:  See chart (use SSP tab)

Max number of entries:  max students

Note: Age requirements must be entered in numbers. Determination of whether a student meets the "min" age requirement takes into consideration their age as of the camp End Date. The "max" age requirement takes into consideration their age as of the camp Start Date.

PAYMENT SETTING

Camp Pricing Schedule:  Select group, semi or private

Amount Due At Signup:  Force Pay in Full

Camp Dates:  Enter start and end date of camp based on schedule provided

Allowed Registration Dates:  Start of registration to start date of camp

GO TO CUSTOMER PORTAL TAB

2. CUSTOMER PORTAL TAB
   ☑ Show On Web
   ☑ Allow Web Registration
   ☑ Auto Approve Requests
   

DESCRIPTION

**set links to target to new window
format as needed

Six 30-minute lessons with the same instructor for a focused, structured learning experience!
Classes are booked as a package; days and times cannot be mixed and matched.
Makeups, refunds, credits, or rescheduling are unavailable for missed lessons.
Need help determining your swimmer's level? Take our Level Placement Quiz.

Modification & Cancellation Policy:

Requests made more than 14 days before the session start date are eligible for a 100% refund.
Requests made 14 days or less before the session start date qualify for a 50% credit for the remaining classes, which can be applied to future swim lessons.
Refunds are not available for cancellations within 14 days of the session start date.

GO TO USER DEFINE TAB

3. USER DEFINED TAB

Questions is dependent on level. 
Enter Question & Description. 
Select require Yes or No Response. 
Add Question. 

GO TO SCHEDULE TAB

Goldfish

MINIMUM REQUIREMENT TO PARTICIPATE: For our beginners who are not independent in the water or are currently participating at Goldfish level.

Description: Unsure about the level use this link to take a placement quiz: https://form.jotform.com/212375942619159

Octopus

MINIMUM REQUIREMENT TO PARTICIPATE: For swimmers who can comfortably and consistently swim the width of the pool and are ready for basic stroke instruction or are currently participating at Octopus level.

Description: Unsure about the level use this link to take a placement quiz: https://form.jotform.com/212375942619159

Clownfish

MINIMUM REQUIREMENT TO PARTICIPATE:  For our 24 to 35-month-old without a parent/guardian in the water.

Description: Unsure about the level use this link to take a placement quiz: https://form.jotform.com/212375942619159

Jellyfish

MINIMUM REQUIREMENT TO PARTICIPATE:  For swimmers who can comfortably catch a breath unassisted or are currently participating at Jellyfish level.

Description: Unsure about the level use this link to take a placement quiz: https://form.jotform.com/212375942619159

Lobster