Back-to-back lessons

Answer Swimmers under 3 years old NO. This is black and white with no exceptions ...

Enrollment - When can I start?

Short Answer Enrollments can be made within the next 2 classes from today. If the...

Every other week enrollment request

Some variations of this topic are: Due to custody, I only have my child every oth...

Billing - How does the Direct Debit work?

Tuition Rates Payment Extension Statements New Charge Overview Monthly tuition is...

Financial Hardship: One month assistance

Overview A Support Team Member or Site Supervisor can offer one month of assistan...

Makeups "Leveling Down"

Answer See web FAQ page Little Snapper Advance & Hammerhead Seniors are the o...

Refunds vs Family Credit vs Makeup - When to give?

Remove Makeup Tokens Form Report Swimmers Absences Submit absences as EXCUSED for...

Transfer MUT to sibling

Answer See web FAQ page  Yes, as a courtesy, we are happy to transfer makeups wit...

Tuition Due Date Extension Request

Monthly Billing Statement Adjust Charge Line Overview We are happy to work with f...

Weekdays are for swimmer under 7 yrs old

Answer Weekday classes are reserved for swimmer under 7 years old because typical...