911 Script

Written by Matt Young

Dial 911 (Use a cell phone)

Use your Emergency Contact Sheet for additional facility information

Speak calmly and clearly: 

“We have a medical/ facility emergency at Hubbard Family Swim School. There are _____ (number) of persons injured. The individual appears to have _____________ (provide the suspected condition). Our address is: 

PHOENIX

13832 N. 32nd St.

Suite 100

Phoenix, AZ 85032

PEORIA

8402 W Thunderbird Rd.

Suite B103

Peoria, AZ, 85381

RIVERVIEW

Mesa Riverview,

Suite 101

1061 North Dobson Rd.

Mesa, AZ, 85201

GOODYEAR

1785 N. PebbleCreek Pkwy Suite 9B

Goodyear, AZ 85395

  • Give the dispatcher your name and the number they can call you back if you’re disconnected. This should be a cell phone number. Stay on the line with them. Do not hang up. 
  • Listen to what the dispatcher asks of you and provide that info. If able, provide further information such as the victim's gender, approximate age, and what is currently being done to assist them.
  • Obtain an approximate time of arrival. Have someone relay that time to the Site Supervisor or responders