HOW TO RESPOND WHEN AN ACTIVE SHOOTER IS IN YOUR VICINITY

Quickly determine the most reasonable way to protect your own life. Customers and clients are likely tofollow the lead of employees and managers during an active shooter situation.

1. RUN
   • Have an escape route and plan in mind
   • Leave your belongings behind
   • Keep your hands visible
2. HIDE
   • Hide in an area out of the active shooter’s view
   • Block entry to your hiding place and lock the doors
3. FIGHT
   • As a last resort and only when your life is in imminent danger
   • Attempt to incapacitate the active shooter
   • Act with physical aggression and throw items at the active shooter

CALL 911 WHEN IT IS SAFE TO DO SO

INFORMATION YOU SHOULD PROVIDE TO LAW ENFORCEMENT OR 911 OPERATOR

1. Location of the victims and the active shooter
2. Number of shooters, if more than one
3. Physical description of shooter(s)
4. Number and type of weapons held by the shooter
5. Number of potential victims at the location

HOW TO RESPOND WHEN LAW ENFORCEMENT ARRIVES ON THE SCENE

1. Remain calm, and follow officers’ instructions
2. Immediately raise hands and spread fingers
3. Keep hands visible at all times
4. Avoid making quick movements toward officers such as attempting to hold on to them for safety
5. Avoid pointing, screaming and/or yelling
6. Do not stop to ask officers for help or directions when evacuating, just proceed in the direction from whichofficers are entering the premises

RECOGNIZING SIGNS OF POTENTIAL WORKPLACE VIOLENCE

An active shooter may be a current or former employee. Alert your human resources department if youbelieve an employee exhibits potentially violent behavior. Indicators of potentially violent behavior mayinclude one or more of the following:

• Increased Use Of Alcohol And/Or Illegal Drugs
• Unexplained Increase In Absenteeism, And/Or Vague Physical Complaints
• Depression/Withdraw
• Increased severe mood swings, and noticeably unstable or emotional responses
• Increasingly talks of problems at home
• Increase in unsolicited comments about violence, firearms, and other dangerous weapons and violentcrimes.

Use for fire, smoke, gas leak, fumes, bomb threat and any other reason to leave the building.

Evacuation is the relocation of employees, customers, students, visitors in response to a situation that renders HubbardFamily Swim School unsafe for occupancy. 

EVACUATION PROCEDURE 

1. Know the Area of Refuge: the safe area where people will meet up after evacuation. This will be the place people willbe accounted for and reunited.
2. Work in pairs. 
3. Search rooms and possible hiding places systematically. 
4. Close the door to the room after search is complete. 
5. Deck Supervisor should bring digital deck book to assist with taking attendance. 
6. Hold hands when evacuating building to prevent children from getting lost. Try to keep groups small andmanageable. 
7. Ensure 911 has been called.
8. If a person is missing during evacuation, notify the Site Supervisor immediately and provide name, age, description,clothing worn, and location last seen. 
9. All instructors stay with their students and encourage the students to stay calm. Encourage the parents of yourstudents to join in your group rather than taking students away on their own - this will help keep track of everyone. 
10. Deck Supervisor will monitor water evacuation from start to finish.
11. Ask that parents/children to not leave the area of refuge without your knowledge.
12. Make sure to stay out of all lanes of travel so emergency vehicles have access.
13. Wait for instructions from Emergency Responders. 

• People in lobby, exit through main doors or next safest exit, proceed to area of refuge
• People in changing room proceed to safest exit (pool deck or front doors). 
• Back office: close all closet doors/door to lobby/exit immediately through door on the southwest side of building
• Booking center: close closet door and once everyone is out close door to BC. Exit immediately through the maindoors on south side of building or safest exit.
• Front Desk/ Snack Bar: exit immediately through main doors
• Site Supervisor: 
  • Stand in middle of lobby and verbally guide guests to safest emergency exit, assure them that they will bereunited with their children at the rendezvous point
  • Check changing rooms by calling “IS EVERYONE OUT?” / Identify any unaccompanied children and guide themto exit
• Deck Supervisor: Ensure complete evacuation of the water from start to finish. Take digital deck book with you.Lead people out the deck emergency exit doors or safest exit and direct towards area of refuge. 
• Baby Teachers: help guide guests to the emergency exit doors. Check deck bathroom, close door once clear, assistinstructors with their groups
• Instructors: you are responsible for the children in your class. Take them out the deck emergency exit doors orsafest exit to area of refuge 
• Area of Refuge: Parking spots in front of building C, WEST side of parking lot

Use for fire, smoke, gas leak, fumes, bomb threat and any other reason to leave the building.

Evacuation is the relocation of employees, customers, students, visitors in response to a situation that renders HubbardFamily Swim School unsafe for occupancy. 

EVACUATION PROCEDURE 

1. Know the Area of Refuge: the safe area where people will meet up after evacuation. This will be the place people willbe accounted for and reunited.
2. Work in pairs. 
3. Search rooms and possible hiding places systematically. 
4. Close the door to the room after search is complete. 
5. Deck Supervisor should bring digital deck book to assist with taking attendance. 
6. Hold hands when evacuating building to prevent children from getting lost. Try to keep groups small andmanageable. 
7. Ensure 911 has been called.
8. If a person is missing during evacuation, notify the Site Supervisor immediately and provide name, age, description,clothing worn, and location last seen. 
9. All instructors stay with their students and encourage the students to stay calm. Encourage the parents of yourstudents to join in your group rather than taking students away on their own- this will help keep track of everyone. 
10. Deck Supervisor will monitor water evacuation from start to finish.
11. Ask that parents/ children do not leave area of refuge without your knowledge.
12. Make sure to stay out of all lanes of travel so emergency vehicles have access.
13. Wait for instructions from Emergency Responders. 

• Front Desk / Snack Bar: Clear GM’s office, close door/ assist guests to safest emergency exit and go to area ofrefuge.
  • People in lobby, exit through main doors or safest exit
  • People in changing room exit through emergency exit door in changing area or safest exit
  • People on deck, exit through deck emergency exit doors located on north end or through employee changingarea
• Site Supervisor: 
  • Stand in middle of lobby and verbally guide guests to safest emergency exit, assure them that they will bereunited with their children at the Area of Refuge
  • Check changing rooms by calling “IS EVERYONE OUT?”. Identify any unaccompanied children and guide themto exit
• Deck Supervisor: Ensure complete evacuation of the water from start to finish. Take the digital deck book. Leadpeople out the deck emergency exit doors or safest exit and direct towards area of refuge. 
• Snapper Instructors: help guide guests to the emergency exit doors. Check deck bathroom, close door once clear,assist instructors with their groups
• Instructors: you are responsible for the children in your class. Take them out the deck emergency exit doors. 
• Area of Refuge: Kabuki Sushi, four units east of HFSS

Use for fire, smoke, gas leak, fumes, bomb threat and any other reason to leave the building.

Evacuation is the relocation of employees, customers, students, visitors in response to a situation that renders HubbardFamily Swim School unsafe for occupancy. 

EVACUATION PROCEDURE 

1. Know the Area of Refuge: the safe area where people will meet up after evacuation. This will be the place people willbe accounted for and reunited.
2. Work in pairs. 
3. Search rooms and possible hiding places systematically. 
4. Close the door to the room after search is complete. 
5. Deck Supervisor should bring digital deck book to assist with taking attendance. 
6. Hold hands when evacuating building to prevent children from getting lost. Try to keep groups small andmanageable. 
7. Ensure 911 has been called.
8. If a person is missing during evacuation, notify the Site Supervisor immediately and provide name, age, description,clothing worn, and location last seen. 
9. All instructors stay with their students and encourage the students to stay calm. Encourage the parents of yourstudents to join in your group rather than taking students away on their own- this will help keep track of everyone. 
10. Deck Supervisor will monitor water evacuation from start to finish.
11. Ask that parents/ children do not leave area of refuge without your knowledge.
12. Make sure to stay out of all lanes of travel so emergency vehicles have access.
13. Wait for instructions from Emergency Responders. 

• Front Desk: Clear office and close door; direct patrons in lobby to exit through main doors or next safest exit andproceed to Area of Refuge.
• Patrons in changing room proceed to safest emergency exit, proceed to Area of Refuge
• Site Supervisor: 
  • Stand in middle of lobby and verbally guide guests to safest emergency exit, assure them that they will bereunited with their children at the Area of Refuge
• Check changing rooms by calling “IS EVERYONE OUT?” / Identify any unaccompanied children and guide them toexit
• Deck Supervisor: Ensure complete evacuation of the water from start to finish. Take digital deck book with you.Lead people out the deck emergency exit doors or safest exit and direct towards Area of Refuge.
• Snapper Instructors: Help guide guests to the emergency exit doors. Check deck bathroom, close door once clear,assist instructors with their groups.
• Instructors: You are responsible for the children in your class. Take them out the deck emergency exit doors orsafest exit to Area of Refuge. 
• Area of Refuge: Splash Pad by theater

Use for fire, smoke, gas leak, fumes, bomb threat and any other reason to leave the building.

Evacuation is the relocation of employees, customers, students, visitors in response to a situation that renders HubbardFamily Swim School unsafe for occupancy. 

EVACUATION PROCEDURE 

1. Know the Area of Refuge: the safe area where people will meet up after evacuation. This will be the place people willbe accounted for and reunited.
2. Work in pairs. 
3. Search rooms and possible hiding places systematically. 
4. Close the door to the room after search is complete. 
5. Deck Supervisor should bring the digital deck book to assist with taking attendance. 
6. Hold hands when evacuating the building to prevent children from getting lost. Try to keep groups small andmanageable. 
7. Ensure 911 has been called.
8. If a person is missing during evacuation, notify the Site Supervisor immediately and provide name, age, description,clothing worn, and location last seen. 
9. All instructors stay with their students and encourage the students to stay calm. Encourage the parents of yourstudents to join in your group rather than taking students away on their own- this will help keep track of everyone. 
10. Deck Supervisor will monitor water evacuation from start to finish.
11. Ask that parents/children do not leave the area of refuge without your knowledge.
12. Make sure to stay out of all lanes of travel so emergency vehicles have access.
13. Wait for instructions from Emergency Responders. 

• Lobby: exit through main doors or next safest exit, proceed to area of refuge
• Changing rooms: proceed to changing room exit or next safest exit
• 1st Floor office/ Front Desk: exit through main doors or next safest exit (changing room exit door, pool deck).
• Second Floor: Exit down the stairway and through the safest exit. 
• Site Supervisor: 
  • Stand in middle of lobby and verbally guide guests to safest emergency exit, assure them that they will bereunited with their children at the area of refuge 
  • Check changing rooms by calling “IS EVERYONE OUT?” / Identify any unaccompanied children and guide themto exit
  • Check changing area bathrooms, close door once empty
  • Do not go upstairs. 
• Deck Supervisor: Ensure complete evacuation of the water from start to finish. Take deck book with you. Leadpeople out the deck emergency exit doors or safest exit and direct towards area of refuge. Check deck bathroom,close door once empty
• Baby Teachers: help guide clients to the emergency exit doors. Assist instructors with their groups.
• Instructors: you are responsible for the children in your class. Take them out the deck emergency exit doors ornext safest exit 
• Area of Refuge: Park located directly behind the building

What is child abuse and neglect?

When a parent, guardian or custodian inflicts or allows the infliction of physical, sexual or emotional abuse, neglect,exploitation or abandonment.

Who Must Report Child Abuse?

Any person who reasonably believes that a minor is or has been the victim of physical injury, abuse, child abuse, areportable offense or neglect that appears to have been inflicted on the minor by other than accidental means orthat is not explained by the available medical history as being accidental in nature, or who reasonably believes thatthere has been a denial or deprivation of necessary medical treatment or surgical care or nourishment with theintent to cause or allow the death of an infant who is protected under A.R.S. § 36-2281, shall immediately report orcause reports to be made of this information to a peace officer or to Department of Child Safety, except if the reportconcerns a person who does not have care, custody or control of the minor, the report shall be made to a peaceofficer only.

Where can a report be made?

A report can be made to the DCS Statewide Toll-Free Child Abuse Hotline at 1-888-767-2445, (1-888-SOS-CHILD) orlaw enforcement office. When reporting, the following information if known will be requested:

• name, age, and gender of child and other family members
• address, phone numbers, and/or directions to child's home
• parents' place of employment
• description of suspected abuse or neglect
• current condition of the child

IF A CLIENT/PATRON/EMPLOYEE SUSPECTS ABUSE

Arizona Child Abuse Hotline 1-888-SOS-CHILD (1-888-767-2445)

A report of suspected child abuse, neglect, exploitation, or abandonment is a responsible attempt to protect a child. Arizona law requires certain persons who suspect that a child has received non-accidental injury or has been neglected to report their concerns to DCS or local law enforcement (ARS §13-3620.A). YOU may be a child’s only advocate at the time you report the possibility of abuse or neglect. Children often tell a person with whom they feel safe about abuse or neglect. If a child tells you of such experiences, act to protect that child by calling the toll-free Arizona Child Abuse Hotline at 1-888-SOS-CHILD (1-888-767-2445). 

If a client/patron approaches a HFSS staff member and asks the staff member to report an abuse, the HFSS staff member will provide that patron with the phone number 1-888-SOS-CHILD (1-888-767-2445) and that patron should report it themselves. 

HFSS staff is not responsible for reporting on behalf of the concerned patron. If the staff member feels inclined or has personal suspicions/concerns, that staff member can report. 

HFSS staff may not give out the personal information of another client. The staff member should make a tracking note in the account of both people and the patron giving the report may list you as a person to contact if the DCS agency needs more information. If DCS contacts HFSS, we can give the information as requested.

References: https://dcs.az.gov

These chemicals are used for fecal accidents, urine, vomit, blood, etc. and cannot be used on skin.

CAVICIDE

1. Block off area of the incident from patrons until clean-up and disinfection is complete.
2. Put on disposable gloves (gown, mask, safety glasses if needed).
3. Gently spray Cavicide solution onto surface to be cleaned and immediately wipe up the spill with a papertowel. This ensures a clean surface to start disinfection process. 
4. Gently spray Cavicide solution on all contaminated surface areas again.
5. Let Cavicide sit on area for 3 minutes. Do not wipe, blow on or disturb area for 3 min. 
6. After 3 min., wipe area w/ disposable towels & throw the towels away in a garbage bag. 
7. If any other non-disposable cleaning tools such as mop, buckets, and brushes, were used to clean the spill, use floor sink and rinse with water to remove debris then spray with the Cavicide solution and let air dry.
8. Remove gloves and place in a garbage bag with all soiled cleaning materials.
9. Securely tie-up garbage bag and discard.
10. Thoroughly wash hands with soap and water.
11. Fill out incident report if necessary.

SUPER-SORB POWDER

If the spill is voluminous and/or hard to contain or soak up with a paper towel

1. Sprinkle Super-Sorb powder over fluid spill (blood, urine, vomit). 
2. Let Super-Sorb sit for 30 seconds; this will turn any liquid into an easy to dispose of gel.
3. Using disposable scoop or paper towel, clean up Super-Sorb gel and dispose of in a garbage bag. 
4. Disinfect the area using the clean up procedure steps for fecal, blood, or bodily fluids as listed above.

WHAT TO DO IF YOU (EMPLOYEE) ARE EXPOSED TO BLOOD OR BODILY FLUIDS

1. Ensure the victim’s needs are taken care of
2. Wash the area on your body that has been exposed with soap and water for at least 10 seconds. Only usesoap- do not use bleach or other types of cleaning agents. Soap is a cleaning agent
3. Notify your site supervisor or executive team member immediately if you feel blood or bodily fluid hascome into contact with a wound on your body, or your mouth, eyes, or nose. 
4. Seek medical care as necessary
5. Fill out incident report

PERSONAL PROTECTIVE EQUIPMENT (Fecal/ Blood/ Vomit/ Bodily Fluid) 

Located in the Black Emergency Response Bag on Deck

• Paper Gowns: May be worn to protect the body and clothing from contamination
• Face Masks: May be worn to protect the body from contamination
• Protective Goggles: May be worn to protect the eyes from contamination
• Super-Sorb & Disposable Scoop: Super-Sorb quickly turns any liquid into an easy to dispose of gel. Scoopcan be used to scoop up gel for easy disposal and cleanup

PPE BUCKET CLEAN UP KIT CONTENTS

Bucket - Kept on Deck

• Cavicide: Disinfectant Spray
• Gloves: Mandatory to wear during any bodily fluid cleanup
• Paper Towels: disposable towels to absorb fluids and clean the area.
• Garbage Bags: to bag and discard spilled and contaminated items. 

RESTOCKING

When supplies are used/low, email needs to retail@hubbardswim.com

Subject: Fecal, Blood, Vomit, Bodily Fluid Clean Up Kit

CODE ADAM TRAINING VIDEO

1. When a child is discovered to be missing, notify the Site Supervisor immediately. Site Supervisor will attempt to determine the following (noted below) andthen issue a CODE ADAM ALARM
   • Gain information by interviewing parent/ guardian/ staff member/ person who made initial report
   • Confirm child is in fact missing
   • Identify circumstances of missing episode
   • Determine when, where, and by whom the missing child was last seen
   • Interview the individuals who last had contact with the child
   • Identify the child's zone of safety for his or her age and developmental stage
   • Attempt to verify the child’s custody status. 
   • Make an initial assessment, based on the available information, of the type of incident whether nonfamily abduction; family abduction; runaway, or lost,injured or otherwise missing
   • Obtain a detailed description if able of missing child, abductor, and any vehicles used
      
2. Site Supervisor will notify all staff of missing child and give description including: name, age, physical features, clothing, area last seen and any other pertinentinformation
    
3. Designated employees will immediately stop working, look for the child and monitor front entrances and exits to ensure the child does not leave the premises.Pool area should be checked immediately. Blast whistle 1x. Instruct teachers to stop teaching and sit swimmers on the side of the pool deck. Classes can bechecked for appropriate roster and the pool is clear for searching. Once pool is searched, lessons can be resumed if appropriate. Pool will not be leftunsupervised during the search. 
    
4. Site Supervisor will designate employees to perform an organized sweep of the entire location including:
   • Pool area and Pump Room- POOL AREA FIRST
   • Parking lot
   • Changing area and all stalls
   • Restrooms
   • Play area
   • Lobby area
   • Snackbar
   • All offices and closets
      
5. All other families/ children will move to a safe location, designated by the director. At least one staff member remains with the group to continue supervisionand communication. 
    
6. Call law enforcement immediately.
    
7. If guardian of child is not present, Site Supervisor will call or designate an employee to call family member of lost child as soon as 911 is notified
    
8. Site Supervisor will designate a staff member to call the General Manager of the facility to notify of situation. The GM will then notify a member of theExecutive Team (Pat Sunderhaus, Ann Marie Sunderhaus, Matt Young, Kathy Hubbard/ Bob Hubbard). 
    
9. If the child is found and appears to have been lost and unharmed, reunite the child with the searching staff member/ family member. Notify the family of thesituation that occurred. Cancel law enforcement if appropriate.
    
10. If the child is found accompanied by someone other than a parent or legal guardian, make reasonable efforts to delay their departure without putting thechild, staff or visitor at risk. Immediately notify law enforcement and give details about the person accompanying the child.
     
11. Cancel the Code Adam Alarm after the child is found or law enforcement arrives.

If you notice an individual or group that does not appear to be with a guest/child/student or someone who gives you an“uncertain” feeling do the following procedure:

PROCEDURE

1. Alert your site supervisor. 
2. If a person is acting in a suspicious manner, contact 911 immediately. Otherwise…
   1. If you feel comfortable doing so, approach the person and ask, “May I help you?”
      
      OR
       
   2. If you are not comfortable approaching the individual or group, you may enlist the help of your other supervisorsor call your executive team.
      
      OR
       
   3. Call the non-emergency line listed on the Facility Emergency Sheet

DS, SS or PRO staff use the indicators in the table below to determine which protocol to follow.

FECAL PROTOCOL TABLE

INDICATORS

PROCEDURE

1. Use the Fecal Protocol Table to determine which protocol to follow. 
2. Clear the pool of all swimmers. Smile, stay positive, and calm. Take a business-like approach.
3. A solid stool fecal deposit will be determined if the water at the spot of the incident is not cloudy, and complete clean-up of the fecal matter is possible with a net
4. Inform the Site Supervisor who makes the following announcement to the parents: 
   “We are clearing the pool due to a fecal deposit. It will take us a few minutes to get the area cleaned. We will teach your children on the pool deck. Once we’ve tested and confirmed that the water is safe for all swimmers, teachers, and parents, we will get them back in.”
5. Implement an alternative activity for the swimmers out of the pool and away from contaminated areas.
6. Deck Supervisor or trained staff member:
   • Put on personal protective equipment if needed and maintain universal precautions.
   • Remove all material from the pool using a net, scoop or bucket. If the fecal matter is in a net, make sure the net is contained in a trash bag or a bucket.
   • Dispose of it in a garbage bag or it can be placed down a sanitation drain. Sanitation drains include: slop sink drain, toilet or shower drain. 
   • Check the deck, gutter, and showers for any additional trailing fecal matter and remove the matter by washing it down a shower drain and/or following the clean-up procedures for Blood and Bodily Fluids.
   • Test the pool for free chlorine. Acceptable level ranges: free chlorine 1 – 5 ppm. If chlorine is out of the acceptable range, immediately retest. If under 1.0 ppm, add the appropriate amount to rectify the problem. Add chlorine to the slurry tank. If you get a number above 5 ppm, retest and add chlorine neutralizer accordingly.
   • 32nd St Small Pool: if free chlorine is below 1 ppm, keep the pool clear of people, and add chlorine directly to thepool. Wait 10-15 minutes, and check chlorine again. If free chlorine is between 1-5 ppm, it is safe to re-open. Ifnot, retest and add chlorine as needed.
7. Re-open the pool when the following conditions are met:
   • Is there any visible fecal matter in the pool, gutters, deck, or showers?
     • If “Yes”, clean before proceeding
   • Is the pool water turbid (cloudy)?
     • If “Yes” evaluate the turbidity. Is this isolated or the entire pool? Give it time to clear up and evaluate again(pump, filters, and UV system will clear the pool over time)
   • Can you see the bottom of the pool clearly?
     • If “No”, give time to clear up before proceeding
   • Is the Free Chlorine number between 1 ppm - 5 ppm?
     • If “No” give it time and retest
   • Are instructors/ deck supervisors in position and ready to re-open the pool?
     • If “Yes”, proceed to reopening the pool
8. Rinse any non-disposable cleaning tools, such as mops, buckets, and brushes, with water over the floor sink to remove debris. Then saturate with the Cavicide solution and let air dry.
9. Remove gloves and place in plastic garbage bags with all soiled cleaning materials. 
10. Securely tie up plastic garbage bags and discard.
11. Thoroughly wash your hands with soap and water.
12. Once the situation is resolved, the Site Supervisor communicates to families.
    • The delay could possibly overlap half hours, affecting the end of one class and the beginning of the next. Guidelines:
      • < 5 min = free tootsie pop
      • 5-15 minutes: credit for half of the lesson tuition
      • 15 min+ = full credit
    • Issuing credits tutorial here. See step 7.
13. Communicate in shift notes as necessary. 
14. Site Supervisor completes the Fecal Incident Report.

Prevention is the first step!

The #1 thing YOU can do to help prevent fecal accidents is confirm every lesson that every kid under 3 years old iswearing a reusable swim diaper that is snug around the waist and thighs.

FECAL IN POOL OR ON POOL DECK

• If you suspect one of your students is the culprit, do some minor investigating by asking questions. Ex. “Do youneed to go to the bathroom?” Do NOT check their shorts/diaper while they are in the pool. Be cautious and placethem on the gutter. 
• The first person to spot fecal in the pool or on deck should notify DS immediately.
• DS and /or SS determine which Fecal Protocol to follow. Listen for instructions.
• If your DS tells you to clear the pool, ask your students (inc. LS parents in that pool) to carefully exit the watercompletely and sit on the pool deck by your lane until told otherwise by your DS or SS. Continue “teaching” fromthe deck until directed otherwise.

SS will come onto the deck to help. DS and SS will then determine the next step and will delegate clean up tasksaccordingly.

Q & A YOU SHOULD KNOW

Q: Where are the gloves?
A: On the wall, near the first aid kit

Q: Where is the net? Bucket?
A: (location specific)

Q: What is the preferred way to scoop the fecal matter out? 
A: Standing on the deck with pole net

Q: Where do you dispose of the fecal matter that is in the net? Or in a swim diaper?
A: Fecal matter in the net can be cleaned out in the utility sink. Where is the utility sink?

The swim diaper can be cleaned out in the utility sink and then placed in a garbage bag for the family to take home andwash. 

If cleaned in the utility closet sink, be sure no fecal is left in the utility sink. If it is cleaned out at the toilet, make sure toclean the toilet seat and surrounding area after. 

Q: What do you need to do to clean the bucket and net following the clean up?
A: Rinse in utility closet sink, spray bucket, net and sink with Cavicide, let air dry

Q: What do you do if fecal matter is ON the gutter?
A: Clean up anything you can with paper towels and discard in a trash bag or bucket. Try to prevent any pieces fromgoing into the main pool. If you need to, gently splash remaining matter into the pool gutter.

Q: What if fecal matter or water contaminated with fecal matter dripped onto the pool deck?
A: Spray the area with Cavicide and let sit for three minutes before rinsing/ drying. 

CLEAN UP MATERIALS

Personal Protective Equipment Bucket: 
Location: Black basket in utility closet
Contents: Gowns, goggles, masks, scoops, super-sorb powder

Bodily Fluid Cleanup Kit: 
Location: Green bucket located in utility closet
Contents: Gloves, garbage bags, paper towels, Cavicide Disinfectant Spray

• Cavicide can be used on all surfaces, both porous and solid (kickboards, rafts, the deck, etc.) Instructions for usingCavicide are laminated and in the bodily fluid cleanup kit.

“NO TRAIL LEFT BEHIND”

• When you are carrying the net with the fecal matter, make sure the bucket is underneath the net. 
• When transporting a student with fecal matter in their swim diaper, wrap them in a towel so they do not trail fecalmatter along the deck. 
• Baby teachers: instruct the parents to wait to transport the kid across the pool deck until there is a towel available. 

DS, SS or PRO staff: use the indicators in the table below to determine which protocol to follow.

FECAL PROTOCOL TABLE

INDICATORS

REMEMBER: The first few minutes of a fire can make the difference between life and death. 

USE R.A.C.E WHEN YOU DISCOVER SMOKE OR FIRE

1. Rescue: Move those in immediate danger out of the fire area to the closest safety zone or outside of the building
2. Alarm: Call 911 and alert others by yelling “FIRE IN (State location)”
3. Contain: Prevent the spread of fire and smoke by closing all doors
4. Extinguish: Use the fire extinguisher if you are trained and it is safe to do

RESCUE

May include moving large numbers of people out of an area, out of the pool or pool area, and aiding people whoneed assistance.

ALARM

It is important to call 911 as well as alert others.

CONTAIN

Containing the fire, smoke, and heat can result in saved lives. 

1. Look in each room of the building for signs of fire or smoke and to make sure everyone has evacuated the area.
2. Close the door after each room/ area has been checked. This will help contain the fire and also signal to other people and rescuers that the room has been checked.

EXTINGUISH 

Using a fire extinguisher is an option ONLY after the rescue, alarm, and containment are accomplished and the fire department is on the way. Use a fire extinguisher only in the following circumstances:

• Small waste fires only
• If the fire is not spreading rapidly beyond the spot it started
• If there is a clear, unobstructed exit
• If you feel competent and comfortable using a fire extinguisher. 

When using a fire extinguisher, always keep an exit at your back so as not to become trapped.

4 Extinguisher Locations:

• Lobby, next to ice machine
• Back office near supply closet
• Pump room AND Deck Storage Room

When using a fire extinguisher, remember to P.A.S.S.

1. PULL... Pull the pin. This will also break the tamper seal.
2. AIM... Aim low, pointing the extinguisher nozzle at the base of the fire.
3. SQUEEZE... Squeeze the handle to release the extinguishing agent.
4. SWEEP... Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If the fire re-ignites, repeat steps 2 - 4.

If you have the slightest doubt about your ability to fight a fire....EVACUATE IMMEDIATELY!

Keep Corridors clear at all times for safe evacuation. 
Make sure the fire doors close and latch.
Wherever you work, know the location of the fire extinguishers, area of refuge, and exits. 

See Building Evacuation EAP

HOW TO USE A FIRE EXTINGUISHER

REMEMBER: The first few minutes of a fire can make the difference between life and death. 

USE R.A.C.E WHEN YOU DISCOVER SMOKE OR FIRE

1. Rescue: Move those in immediate danger out of the fire area to the closest safety zone or outside of the building
2. Alarm: Call 911 and alert others by yelling “FIRE IN (State location)”
3. Contain: Prevent the spread of fire and smoke by closing all doors
4. Extinguish: Use the fire extinguisher if you are trained and it is safe to do

RESCUE

May include moving large numbers of people out of an area, out of the pool or pool area, and aiding people whoneed assistance.

ALARM

It is important to call 911 as well as alert others.

CONTAIN

Containing the fire, smoke, and heat can result in saved lives. 

1. Look in each room of the building for signs of fire or smoke and to make sure everyone has evacuated the area.
2. Close the door after each room/ area has been checked. This will help contain the fire and also signal to other people and rescuers that the room has been checked.

EXTINGUISH 

Using a fire extinguisher is an option ONLY after the rescue, alarm, and containment are accomplished and the fire department is on the way. Use a fire extinguisher only in the following circumstances:

• Small waste fires only
• If the fire is not spreading rapidly beyond the spot it started
• If there is a clear, unobstructed exit
• If you feel competent and comfortable using a fire extinguisher. 

When using a fire extinguisher, always keep an exit at your back so as not to become trapped.

3 Extinguisher Locations:

• Lobby next to the front doors
• Pool deck behind the frog slide
• Pump Room

When using a fire extinguisher, remember to P.A.S.S.

1. PULL... Pull the pin. This will also break the tamper seal.
2. AIM... Aim low, pointing the extinguisher nozzle at the base of the fire.
3. SQUEEZE... Squeeze the handle to release the extinguishing agent.
4. SWEEP... Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If the fire re-ignites, repeat steps 2 - 4.

If you have the slightest doubt about your ability to fight a fire....EVACUATE IMMEDIATELY!

Keep Corridors clear at all times for safe evacuation. 
Make sure the fire doors close and latch. Wherever you work, know the location of the fire extinguishers, area of refuge and exits. 

See Building Evacuation EAP

HOW TO USE A FIRE EXTINGUISHER

REMEMBER: The first few minutes of a fire can make the difference between life and death. 

USE R.A.C.E WHEN YOU DISCOVER SMOKE OR FIRE

1. Rescue: Move those in immediate danger out of the fire area to the closest safety zone or outside of the building
2. Alarm: Call 911 and alert others by yelling “FIRE IN (State location)”
3. Contain: Prevent the spread of fire and smoke by closing all doors
4. Extinguish: Use the fire extinguisher if you are trained and it is safe to do

RESCUE

May include moving large numbers of people out of an area, out of the pool or pool area, and aiding people who need assistance.

ALARM

It is important to call 911 as well as alert others.

CONTAIN

Containing the fire, smoke and heat can result in saved lives. 

1. Look in each room of the building for signs of fire or smoke and to make sure everyone has evacuated the area.
2. Close the door after each room/ area has been checked. This will help contain the fire and also signal to other people and rescuers that the room has been checked.

EXTINGUISH 

Using a fire extinguisher is an option ONLY after the rescue, alarm, and containment are accomplished and the fire department is on the way. Use a fire extinguisher only in the following circumstances:

• Small waste fires only
• If the fire is not spreading rapidly beyond the spot it started
• If there is a clear, unobstructed exit
• If you feel competent and comfortable using a fire extinguisher. 

When using a fire extinguisher, always keep an exit at your back so as not to become trapped.

3 Extinguisher Locations:

• Lobby by level signs
• Changing room by janitor's closet
• Pool Deck by Pump Room

When using a fire extinguisher, remember to P.A.S.S.

1. PULL... Pull the pin. This will also break the tamper seal.
2. AIM... Aim low, pointing the extinguisher nozzle at the base of the fire.
3. SQUEEZE... Squeeze the handle to release the extinguishing agent.
4. SWEEP... Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If the fire re-ignites, repeat steps 2 - 4.

If you have the slightest doubt about your ability to fight a fire....EVACUATE IMMEDIATELY!

Keep Corridors clear at all times for safe evacuation. 
Make sure the fire doors close and latch.
Wherever you work, know the location of the fire extinguishers, area of refuge and exits. 

See Building Evacuation EAP

HOW TO USE A FIRE EXTINGUISHER

REMEMBER: The first few minutes of a fire can make the difference between life and death. 

USE R.A.C.E WHEN YOU DISCOVER SMOKE OR FIRE

1. Rescue: Move those in immediate danger out of the fire area to the closest safety zone or outside of the building
2. Alarm: Call 911 and alert others by yelling “FIRE IN (State location)”
3. Contain: Prevent the spread of fire and smoke by closing all doors
4. Extinguish: Use the fire extinguisher if you are trained and it is safe to do

RESCUE

May include moving large numbers of people out of an area, out of the pool or pool area, and aiding people whoneed assistance.

ALARM

It is important to call 911 as well as alert others.

CONTAIN

Containing the fire, smoke, and heat can result in saved lives. 

1. Look in each room of the building for signs of fire or smoke and to make sure everyone has evacuated the area.
2. Close the door after each room/ area has been checked. This will help contain the fire and also signal to other people and rescuers that the room has been checked.

EXTINGUISH 

Using a fire extinguisher is an option ONLY after the rescue, alarm, and containment are accomplished and the fire department is on the way. Use a fire extinguisher only in the following circumstances:

• Small waste fires only
• If the fire is not spreading rapidly beyond the spot it started
• If there is a clear, unobstructed exit
• If you feel competent and comfortable using a fire extinguisher. 

When using a fire extinguisher, always keep an exit at your back so as not to become trapped.

5 Extinguisher Locations:

1. Entrance Door 2. Upstairs (by laundry closet) 3. Pump room (2) 4. Changing room exit door

Fire Pull Locations:

1. Entrance Door 2. Upstairs (by laundry closet) 3. Pump room 4. Changing room exit door

When using a fire extinguisher, remember to P.A.S.S.

1. PULL... Pull the pin. This will also break the tamper seal.
2. AIM... Aim low, pointing the extinguisher nozzle at the base of the fire.
3. SQUEEZE... Squeeze the handle to release the extinguishing agent.
4. SWEEP... Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If the fire re-ignites, repeat steps 2 - 4.

If you have the slightest doubt about your ability to fight a fire....EVACUATE IMMEDIATELY!

Keep Corridors clear at all times for safe evacuation. 
Make sure the fire doors close and latch.
Wherever you work, know the location of the fire extinguishers, area of refuge, and exits. 

See Building Evacuation EAP

HOW TO USE A FIRE EXTINGUISHER

FLOODING IN THE BUILDING

1. Block off the flooded area and notify the site supervisor.
2. Evacuate if necessary.
3. Keep staff and clients away from flooded areas and any electrical systems.
4. Notify property management as needed. 
5. Clean up area as directed only if safe to do so. 

FLOODING SPECIFIC TO THE POOL AREA OR PUMP ROOM

If flooding from the pump room or pool is noted and is causing unsafe conditions (example: slippery floor, risk for electrocution) for patrons or employees, locate the EMERGENCY SHUT-OFF knob and turn. 

This is a red knob located near the pump rooms labeled “EMERGENCY WATER SHUT OFF”

• 32nd Street: West Wall on deck by pump room 

REMEMBER:  Per Maricopa County Code, shutting the water off in the pump room or the pool, immediate evacuation of the pools.

FLOODING SPECIFIC TO THE BUILDING

If flooding from the building (i.e. water leaking from a wall, outlet, ceiling, baseboard, etc) is noted, turn off the water valve to the building. These are located throughout the building, in inset panels on the wall. 

• Main Pool Area: east end of deck, by blue benches. 
• Pump Room

RESUMING WATER FLOW TO POOL

To turn water back on after the EMERGENCY WATER SHUT-OFF knob has been pressed, simply press theknob again. 

FLOODING IN THE BUILDING

1. Block off flooded area and notify site supervisor.
2. Evacuate if necessary.
3. Keep staff and clients away from flooded areas and any electrical systems.
4. Notify property management as needed. 
5. Clean up area as directed only if safe to do so. 

FLOODING SPECIFIC TO THE POOL AREA OR PUMP ROOM

If flooding from the pump room or pool is noted and is causing unsafe conditions (example: slippery floor, riskfor electrocution) for patrons or employees, locate the EMERGENCY SHUT OFF knob and turn. 

This is a red knob located near the pump rooms labeled “EMERGENCY WATER SHUT OFF”

• Peoria: North wall on deck by small pool

MAIN WATER SHUT OFF FOR THE BUILDING

If flooding from the building (i.e. water leaking from a wall, outlet, ceiling, baseboard, etc) is noted, turn off thewater valve to the building. These are located throughout the building, in inset panels on the wall. 

• Peoria: Directly Behind the building, between the changing room back door and the pool back door-NOTE- These are not labeled with signage in order to prevent unwanted tampering.
• Pump Room

REMEMBER:  Per Maricopa County Code, shutting the water off in the pump room or the pool, requiresimmediate evacuation of the pools.

FLOODING IN THE BUILDING

1. Block off flooded area and notify site supervisor.
2. Evacuate if necessary.
3. Keep staff and clients away from flooded areas and any electrical systems.
4. Notify property management as needed. 
5. Clean up area as directed only if safe to do so. 

FLOODING SPECIFIC TO THE POOL AREA OR PUMP ROOM

If flooding from the pump room or pool is noted and is causing unsafe conditions (example: slippery floor, riskfor electrocution) for patrons or employees, locate the EMERGENCY SHUT OFF knob and turn. 

This is a red knob located near the pump rooms labeled “EMERGENCY WATER SHUT OFF”

• Goodyear: located on the East wall, separating the pump room and the pool area 

REMEMBER:  Per Maricopa County Code, shutting the water off in the pump room or the pool, requiresimmediate evacuation of the pools.

FLOODING SPECIFIC TO THE BUILDING

If flooding from the building (i.e. water leaking from a wall, outlet, ceiling, baseboard, etc) is noted, turn off thewater valve to the building. These are located throughout the building, in inset panels on the wall. 

• Upstairs: Staff Room
• Pump Room

FLOODING IN THE BUILDING

1. Block off flooded area and notify site supervisor.
2. Evacuate if necessary.
3. Keep staff and clients away from flooded areas and any electrical systems.
4. Notify property management as needed.
5. Clean up area as directed only if safe to do so.

FLOODING SPECIFIC TO THE POOL AREA OR PUMP ROOM

If flooding from the pump room or pool is noted and is causing unsafe conditions (example: slippery floor, riskfor electrocution) for patrons or employees, locate the EMERGENCY SHUT OFF knob and turn.

This is a red knob located near the pump rooms labeled “EMERGENCY WATER SHUT OFF”

• Mesa RV: North wall on pool deck in between large and small pool.

MAIN WATER SHUT OFF FOR THE BUILDING

If flooding from the building (i.e. water leaking from a wall, outlet, ceiling, baseboard, etc) is noted, turn off thewater valve to the building. These are located throughout the building, in inset panels on the wall.

• Mesa RV: PUMP ROOM

REMEMBER: Per Maricopa County Code, shutting the water off in the pump room or the pool, requiresimmediate evacuation of the pools.

PROCEDURE 

1. Evacuate the area
2. Block off area from all employees and guests
3. Notify supervisor or executive team member
4. Call 911 if needed 
5. Describe severity of the spill
6. Do not attempt to clean up chemical spill if you are not trained to do so
7. If you are qualified to clean up, follow safety data sheet guidelines 

FIRST AID

If you are exposed to a hazardous material (it splashes on you or in your eyes)

• Follow Safety Data Sheet guidelines
• Obtain medical treatment
• Complete an Employee Injury Report

SAFETY DATA SHEETS (SDS)

SDS provide information about a product or chemical’s health procedure and the Personal Protective Equipment that isrequired when handling a specific chemical. It is required that all employers have Safety Data Sheets readily availablefor review. 

SDS Locations:

• Facility SDS = Site Supervisor Office
• Pump Room SDS = Site Supervisors office and pump room

INCLEMENT WEATHER (monsoon, flooding, snow, wind, rain)

• Indoor Pools: If facility is open and family feels it is unsafe to travel HFSS will offer a Make-up.
• Outdoor Pool: Ultimately it's up to Deck Supervisor who will contact families via phone if lessons will becanceled.
  • Wind: Breezy/Windy will not cause us to cancel lessons unless dirt clouds the pool and water visibilityis poor. 
  • Sprinkling/Cloudy: Sprinkles and clouds are ok. Rain will cause a closure.
  • Lightning will cause closure for outdoor lessons (see next section for indoor lessons). 

LIGHTNING (indoor)

There is no county, city, state rule or regulation calling for any indoor pool to close during a lightning event.Pool code requires that all equipment and things such as metal ladders or handrails be properly bonded,which ours are. As long as that is the case, lightning should pose no issue to pool operations (even when thepool equipment is outside).

If a client feels uncomfortable entering the water due to lightning conditions it is permissible to offer them amakeup.

It Smells Bad For A Reason.

In its untouched state, natural gas is actually odorless. For safety reasons, Southwest Gas injects an element calledmercaptan, which emits an odor similar to sulfur or rotten eggs. Here’s the simple rule…If you smell rotten eggs, leavethe area, then call us for help, whether you have natural gas at your home or business or not.

How To Identify A Leak

• SMELL- if you smell a distinct, sulfur-like odor, similar to rotten eggs, even if it’s faint o momentary
• HEAR - if you hear a hissing or roaring coming from the ground, aboveground piping, or a natural gas appliance
• SEE - if you SEE dirt or water blowing into the air, unexplained dead or dying plants or grass, or standing watercontinuously bubbling

What To Do (All Locations):

1. Exit the area or building immediately. Tell others to evacuate and leave doors open
2. From a safe place, call 911 and
   32nd St: Southwest Gas @ 1-877-860-6020
   Peoria: Southwest Gas @ 1-877-860-6020
   Good Year: Southwest Gas @ 1-877-860-6020
   Riverview: City of Mesa Utilities @ 480-644-4277
3. Don’t smoke or use matches or lighters
4. Don’t turn on or off any electric switches, thermostats, or appliance controls or do anything that could cause a spark
5. Don’t start or stop an engine or use automated garage doors

32nd STREET PUMP ROOM

PEORIA PUMP ROOM

RIVERVIEW PUMP ROOM

GOODYEAR PUMP ROOM

A Lockdown prohibits unauthorized personnel into a building.

• All exterior doors are locked and the main entrance is monitored by administrators. This procedure allows the occupants of a building to continue asnormal, but curtails outside activity.
• A Lock Out is most commonly used when an incident is occurring outside a building.
• If necessary, contact 911 or your site’s non-emergency police number listed on your Emergency Information Page.

In the instance of a facility power loss, maintaining the safety of all people is the primary priority. 

Pools should NOT be left unattended until all guests and employees have been safely evacuated from the building and the building has been secured. When power is restored, return to normal operations as appropriate. 

Flashlights: Front Desk and Deck Stand
Headlamp: Pump Room Tackle Box

POOL AREA

Leader: Deck Supervisor
Role: To effectively evacuate the pools, facilitate the safe hand-off of students with parents, and maintain the safety of the water and deck area following evacuation.

1. Clear Pool Immediately per Maricopa County Code. 
2. Instructors in the water should exit the pool with their students, have the students in their specific group hold hands, and escort the group to the shower area to await parent or guardian. 
3. Instructors will ensure the safe hand-off of every one of their students to the parents or guardians. 
4. Deck Supervisor will monitor the pool area and facilitate the clearing of the pool and hand-off of students from instructors to parents. 
5. Deck Supervisor will ensure that every person has exited the pool and pool area. 
6. Once the water and pool area is cleared, the Deck Supervisor or another appropriate staff member, willensure that no student or guest re-enters the pool area.

LOBBY AREA

Leader: Site Supervisor
Role: To account for all people in the building, facilitate the safest environment for guests, students, andemployees and to establish a plan for possible evacuation of building or possible resumption of operations.

1. Site Supervisor will announce to the lobby: “We are experiencing a power outage. Please standby while wework with the pool staff to safely get the students out of the water and reunited with their parent orguardian. If you have a student in the water, please enter the deck through the WET DOOR, stand by the showers and we will bring the student(s) to you. Once you have your student(s) please immediately exit the pool deck and await directions in the lobby. 
    
2. Site Supervisor will designate a dry staff member to distribute flashlights if needed as available, to lead staff members. Flashlights are located at the front desk and at the deck stand. Cell phone flashlights may be utilized as well. 
    
3. Site Supervisor will investigate the cause of the power outage by checking the fuse breaker panels to see ifa problem can be identified and/or calling Power Company to confirm a power outage in the facility orarea. If no power outage can be confirmed by the power company, call the GM and/or Head of Facilities to come review the facility ASAP. 
    
4. Site Supervisor will continually assess the situation in order to make informed decisions on whether to close the facility or await power restoration. 
    
5. If the emergency is going to cause cancellation of lessons, deal with the issues at hand, then discuss the plan with GM about implementing the “Canceled Lessons Credit and Notification” procedure on the Binder. Prioritize the cancellation of classes and communication. Credits are not urgent and can be done later.

PUMP ROOM

Leader: Site Supervisor or PRO
Role: Safely assess, shut down or restore function to pump room

In the instance of a facility power loss, the pump room should only be entered if safe to do so. Proper safety measures should be taken and flashlights must be used in order to identify tripping hazards. Remember,your priority is the safety of the guests and employees and yourself. 

Site Supervisor or PRO will:

1. Hard Power Down the VFDs, even if the units have no power. This will prevent the pumps from starting up again and running dry if power is restored at a time when we do not have personnel in the facility. 
2. Close suction-side valves of the pumps (gutter and main drain
3. Power down the UV systems and Pool Heaters.

Resuming lessons after Power Restoration following a PowerOutage

Leader: Site Supervisor, General Manager, Certified Pool Operator
Role: Evaluate the safety of facility, ensure pool water meets Maricopa County code standards, and facilitate lesson resumption

1. Pumps should be primed if necessary. 
2. Daily chemical tests should be performed. 
3. Pool temperature should be checked. 
4. All systems that were hard-powered down should be powered back on. 

CLOSING THE FACILITY

Leaders: Site Supervisor and General Manager 
Role: To make informed decisions on whether to cancel or resume operations. 

1. If power is not able to be restored in a timely manner and depending on the nature of the circumstances,the Site Supervisor "will consult with GM about making a" decision to close the facility.
2. Ensure the safe evacuation of all employees, guests, and students.
3. Power down items as appropriate (refer to electronics/ pump room instructions)
4. Secure building. Alert security company of the situation. 

Refrigerator/ Freezer:

• Keep all refrigerators and freezers closed during a power outage. Safety of food will be determined once the length of time power has been out has been established. 

Electronics/ Computers/ Devices:

• Unnecessary electrical equipment and appliances should be turned off in the event that power restoration would surge, causing damage to electronics and affecting sensitive equipment.
• In the event of a power loss during cold weather, electronic equipment should be brought up to ambient temperatures before energizing to prevent condensate from forming on circuitry.

Service Animal Fact Sheet Under Arizona’s service animal law and the federal American with Disabilities Act(ADA), people with disabilities may bring their service animal to all “public accommodations” includingrestaurants, schools, grocery stores, theaters, businesses, hotels, motels, and other lodging places, publictransportation, entertainment and sporting venues, and social service centers such as senior centers, homeless shelters, and food banks. 

WHAT IS A SERVICE ANIMAL

Under the ADA a service animal is defined as a dog that has been trained to do work or perform a task for an individual with a disability that is directly related to the person’s disability.

ANIMALS “IN TRAINING” TO BE A SERVICE ANIMAL

Any trainer or individual with a disability may take an animal being trained as a service animal to a public place for purposes of training it to the same extent as a service animal. 

DOES THE SERVICE ANIMAL HAVE TO WEAR A VEST OR IDENTIFYING HARNESS?

No. Under the ADA, service animals are not required to wear a vest, ID tag or harness. 

DOES THE SERVICE ANIMAL HAVE TO BE LEASHED?

The animal has to be “Under the control of the service animal’s handler” which means the service animal hasa harness, leash or other tether- unless either the handler is unable because of a disability to use a harness, leash or other tether or the use of the harness, leash or other teather would interfere with the serviceanimal’s safe and effective performance of work or tasks, in which the case the service animal must beotherwise under the handler’s control by bice control, signals or other effective means. 

WHAT QUESTIONS CAN YOU ASK TO DETERMINE? 

1. Is the dog a service animal required because of a disability? 
2. What work or task has the dog been trained to perform? 

Staff are not allowed to request any documentation for the dog, require that the dog demonstrate its task, or inquire about the nature of the person’s disability. 

SERVICE ANIMALS ARE: 

• Allowed to go anywhere their owner/handler goes – a store owner’s or customer’s claim that he or she is allergic to dogs is not an acceptable reason to exclude that person and their animal from the store. 
• Service animals can be on deck but cannot be in the water.  
• The ADA does not override public health rules that prohibit dogs in swimming pools. However, service animals must be allowed on the pool deck and in other areas where the public can go.https://addpc.az.gov/faq-around-service-animals

SERVICE ANIMALS ARE NOT: 

• Pets. Do not no play with or pet a service animal unless its owner has previously given you permission. 
• Required to wear jackets or vest identifying them as such. 
• Required to have an identification card or other documentation. 
• Required to be registered or certified. 

HANDLERS MAY BE ASKED TO REMOVE THE SERVICE ANIMAL ONLY WHEN: 

• The service animal is out of control and the handler does not or cannot take effective action to control it. 
• The service animal is not housebroken. 
• In all circumstances, staff must offer the person with disability the opportunity to obtain goods or services without the animal present.

Excluded

Persons with sore or inflamed eyes, colds, nasal or ear discharges, boils or other acute or obvious skin or body infections, or cuts shall be excluded from the pool. No person in or at a swimming pool shall commit, or be permitted to commit, any act prejudicial to the life or health of any other person using the pool. Animals shall be excluded from the pool enclosure, except for service animals. All animals shall be excluded from bathing in the pool.

Reference: https://www.azleg.gov/viewdocument/?docName=https://www.azleg.gov/ars/11/01024.htm

CONTAMINATION RESPONSE FOR VOMIT ON POOL SURFACES

1. Block off area of spill from patrons
2. Not necessary to clear the pool. Smile, stay positive, and calm. Take a business-like approach.
3. Follow Clean Up Procedure for Blood or Bodily Fluids. 
4. Continue to use the pool as appropriate per Maricopa County Guidelines.

CONTAMINATION RESPONSE FOR VOMIT IN THE POOL

If necessary, clear the area and have a staff member skim the vomit out with a net. Health code does not require pool to be cleared for vomit. However, in the case of a large amount of vomit in the small pool, it may be necessary to clear the pool in order to ensure remove all of the vomit. In this instance, the baby class may also be relocated for the comfort of the parents and swimmers. 

• In the large pool, if area needs to be cleared for vomit removal and there is not water space to relocatethe class, instructors may teach their class on the pool deck. 
   
• Inform the site supervisor, who makes the following announcement to the parents: 
  “We’ve had a vomit accident. We follow the Maricopa County Environmental Health Code regulations which states it is NOT necessary to clear the pool. We can clear the area for the comfort of our swimmers but the water is still safe. We’ll get it cleaned up right away, and get your kids back into their normal areas shortly.” 
   
• Using a net, remove all vomit material from the pool. Only vacuum if absolutely necessary. 
   
• Test the pool for free chlorine and pH. Acceptable level ranges: free chlorine 1 – 5ppm, pH 7.4 – 7.6. Ifeither measurement is out of the acceptable range, add the appropriate chemical and amount to rectifythe problem.
   
• Reorganize the pool as necessary.
   
• Rinse any non-disposable cleaning tools such as nets and buckets with water over floor sink to remove debris then saturate with Cavicide solution and let air dry

CONTAMINATION RESPONSE FOR BLOOD IN POOL

Blood contamination does not pose a public health risk in swimmers.

CONTAMINATION RESPONSE FOR BLOOD ON POOL SURFACES (DECK)

Follow bodily fluid cleanup protocol. 

WeatherBug is an app that is the lightning monitor and flash flooding monitor for Hubbard Family Swim School. It provides a 10 mile radius to your specificlocation and will track the nearest lightning strike to you.

1. Search for and download WeatherBug by Earth Networks, it is free, and offered for iOS and Android.
2. Open the app and accept the terms and conditions.
3. Allow WB to access your location.
4. Allow for notifications.
5. Top and center of the screen it says Phx, AZ with a side arrow...this is your locations list. Click on it.
6. Drop down menu appears and to the top right is a plus sign. This is where you add locations.
7. Click the plus sign. Enter Zip Code. Use your specific site/camp zip code as listed below. 
8. Select the city, which is the first name listed for weather station below. 
9. A map appears. Line with the blue antennae and a blue i...select that. select the nearest weather station. 
10. Make sure the blue check is in the correct weather station. Hit it again and Done appears in top right. Select Done. Return to the Location page.
11. Hit the small grey X….it will blank out the line and you can rename the location to your camp name. PV, TB etc. “Enter nickname.”
12.  Selecting the location on the left where the red pin is uses it as your main location. Selecting it to the right lets you edit the info.

13. Close out of manage locations...upper left.
14. You will return to the homepage. Middle top will show which location is your current focus.
15. Click on the WeatherBug icon top left corner. Drop down menu appears. At the bottom is Spark, the lightning monitor. Click on it. Accept terms & conditions.
16. Scanning the sky…..it will show you the nearest lightning strikes to you and give the distance.
17. Zoom in on the map. You will see a red and blue pin
18. BLUE is where you currently are, RED is your entered location. Notice the circles around the red pin: 10, 20, 30 mile radius. That’s important - if lightning isinside the 10 mile radius circle...then Lightning EAP.
19. WeatherBug icon in upper left of home page...manage your account.
20. Exclamation point inside triangle in upper right...weather alerts listed here

A whistle is to be used on the pool deck as a form of communication. It is only to be used for getting the attention of the people in the pool and on the pool deck.

One Short Blast
Consider this as an attention getter from a distance. It is not an emergency.

A whistle blown ONE TIME indicates…
ALL instructors must immediately locate ALL of their swimmers and ensure their safety
…then…
Attention is directed towards the person who blew the whistle

Three Short Blasts
Consider this as a notification of an emergency.

A whistle blown THREE TIMES indicates…

1. Collect your kids, quickly and calmly get out of the pool. 
2. Listen for instructions from Deck Supervisor, Site Supervisor or another Lifeguard.
3. Clear the pool deck and hand off children to his or her caregiver. 

Who Wears A Whistle
Wear around your neck using provided lanyard

1. Deck Supervisor (without WW tag)
2. Water Watcher (with WW tag)

For Monday Memo:

SAFETY RULE: Whistles…
A whistle is to be used on the pool deck as a form of communication. It is only to be used for getting the attention of the people in the pool and on the pool deck.

One Short Blast = Consider this as an attention getter. It is not an emergency.

1. Locate your swimmers. THEN 2. attention towards person who blew the whistle

Three Short Blast = Consider this as a notification of an emergency.

1. Collect your kids, quickly and calmly get out of the pool. 
2. Listen for instructions from Deck Supervisor, Site Supervisor or another Lifeguard.
3. Clear the pool deck and hand off children to his or her caregiver.