Opening Tasks:
- Deactivate alarm
- Unlock doors using screw driver in front desk top drawer
- Turn on lights - Retail area, changing area, restroom, front desk area and staff office as needed
- Walk the facility for order & safety
- Tissues and sanitizer on counters, paper towels and toilet paper in bathrooms
- Does anything look unusual, broken, tampered with, etc?
- Check the pump room – no alarm lights, no water leaks, etc.
- Count in cash box for Snack Bar
- If someone is out, notify Front Desk/Bracelets & Deck Supervisor
- Check phone messages on front desk phone
- Turn on music
- Greet staff – pass on any concerns/alerts to staff
- Attend deck meeting 15 minutes prior to shift (as often as possible)
- Open and review your email
- Print/Review
- New Swimmer list (confirm truly NE)
- Drop List
- Review Waitlist
- Open homepage on HFSS Binder and review any new information including the Monday Memo
- Tuesday (first shift of the week):
- Print 2 color copies of the Focus of the Week, Monday Memo and HH workout.
- Distribute to Deck Supervisor
- Post a copy (FOW, MM only) in Staff changing room
- Print 2 color copies of the Focus of the Week, Monday Memo and HH workout.
- Print 1 color copy of the Focus of the Week (lobby). Post it on the parent bulletin board.
- Print HH workout on waterproof paper and put it at HH lane.
During Shift:
- Keep SS shift notes
- Proactively communicate with parents & children
- Analyze Shift Numbers Report (1st FULL week of month)
- Monitor Pool Controller Logs
- Be a presence in the lobby area
- Cover staff members that need breaks
- Assure facility cleanliness & safety (floors, trash and laundry)
- Assist Front Desk and Snack Bar
- Manage and maintain classes in iClassPro
- Review and update class notes from the Supervisor roster
- Subsheets:
- Daily - every SS should glance at the sheets to be aware. Sub-coordinator will process.
- Maintain subsheets. Find replacements for anyone calls out.
Closing Tasks:
- Review the day with DS and FD
- Confirm skills reports were sent through iCP.
- Confirm pool chemistry was tested and within range
- Confirm DS left deck stand in orderly fashion
- Snack Bar checklist is completed
- Front Desk checklist is completed
- E-mail shift notes to Site Supervisor group
- Lock the cash boxes in Site Supervisor Desk drawer
- Update staff attendance sheet
- Review time clock for the shift.
- Confirm that safe is locked
- Log off of the computers
- Review time clock
Last one out:
- Visual check of the pump room
- Cover pools
- Confirm restrooms, staff changing room and changing rooms are empty
- Turn off all lights and music
- Lock all doors
- Set alarm
- Be sure doors latch as you leave the building