About Summer Six Pack (SSP)
Levels Offered: Clownfish, Goldfish, Jellyfish, Octopus, Lobster
Phoenix, Peoria & Goodyear morning Tue, Wed, Thu
Riverview afternoons Tues, Wed, Thur
- Session 1 May 27 - June 5
- Session 2 June 10 - June 19
- Session 3 June 24 - July 3
- Session 4 July 8 - July 17
- Session 5 July 22 - July 31
See website for more information & FAQs
Note: We do not offer discounts to seasonal programs such as SSP.
SSP Enrollment
Enrollments are completed via Customer Portal. Tuition is due at the time of enrollment.
SSP/Camp Tutorials:
Cancel/Change/Modify SSP Enrollment
Requests to cancel or modify your session through our Contact Us form. (Cannot be requested through the Portal.)
Requests made more than 14 days before the session start date are eligible for a 100% refund.
Requests made 14 days or less before the session start date qualify for a 50% credit for the remaining classes, which can be applied to future swim lessons.
Refunds are not available for cancellations within 14 days of the session start date.
Other SSP FAQs and Details:
- Class details - levels, age, lane, and max students are pre-set based off of last years Six Pack enrollment, this years current enrollment and suggestions from GM. The schedule is set. If availability doesn't match the families needs, they can try other locations.
- To help parents find correct level, classes have qualifying questions for parents to answer prior to enrolling.
- Partial sessions - we do not offer pre-arranged partial weeks. If a swimmers wishes to start after session has begun, iCP will adjust pricing accordingly.
- Makeups are not offered for SSP. However, we will handle situations individually. If we feel our Core Values are telling us to offer a makeup, then give it. Creating a Customer Service MUT.
- Waitlist - YES we WILL be using WL.
- We will only accept if class is full. This means that if a family wants two kids on WL however one spot is already open, they must either take the open spot or not go on the WL. Because this is a seasonal program, we will not manage sibling requests like we manage for year-round lessons.
- If you see 3+ kids on WL for a class, do not offer it. We cannot control that through Customer Portal however internally, we shouldn't offer it.
- Class Management
- It is best to anticipate any promotions and communicate as early as possible to increase chance of finding future spot.
- Skills and ribbons can be entered throughout the session. Final eval on Day 6.
- Cross-teaching is demanding with Six Pack. Swimmer might not present themselves on Day 1. Be patient. Mentor teacher(s). If unable to cross-teach, offer something this week or future, or at different location. Last resort, offer credit or refund.
- Staff Discount = Session price minus one lesson cost.