Change or "Move" an Enrollment (2025)

Written by Matt Young

Table of Contents

SSP Taking Attendance SSP Entrollment & Charge

Each "Camp" or Summer Six Pack Session is individualistic, which means sessions cannot be transferred/moved.

Sessions no longer wanted will require the ledger charge line to be corrected to $0. Then, the session enrollment will be deleted from the family account. Please note that Sites, General Managers, and Customer Support are authorized to delete enrollments. 

Step 1

  1. Locate the Summer Six Pack charge line ledger to be zero out
    Find the ledger by looking for the correct session, time & lane
    • S5 = Session 5
    • 500 = 5:00PM
    • Ln6 = Lane 6  (this is helpful for locations with 2 coaches)
  2. Select edit/pencil icon

Step 2

  1. Charge Title: Change Class Name to DROP
  2. Amount: Change to $0
  3. SAVE & CLOSE

Step 3

  1. Locate the session & delete

    Note: not all staff have permission to delete enrollments. If your Site cannot remove the enrollment for you, you can send an email (support@hubbardswim.com) or Contact Us form to the Support Team. Copy and paste the swimmer and full camp name that needs to be removed.