Adjust Charge Line

Table of Contents

Overview Transfer Drops Tuition Overrides Recalculate Discount Staff or Customer Error Transfer Credits

Monthly Billing Statements New Charge New Payment Refunds

Overview

Anytime there is a change in enrollment the ledger must be adjusted.

WHY? Each class is assigned a unique identification number. At the time of the statement, iCP creates charges for all enrollments based on that class' unique ID. Then when the direct debit runs, it will create charges for enrollments that do not currently have a charge line matching that class's unique ID and current charge month. If the enrollment has a charge line that matches iCP will not create a new charge line. If the enrollment has a charge line that does NOT match it will create a new charge line. Once charges are created iCP will apply any credits and then collect payment for all charge lines with a balance due.

Each enrollment must be represented with a correlating ledger line.

This means enrollment changes cannot be combined on a past or single ledger line.

Best Practices

Any credit created will be available on their swim account to use in the future.
Any amount owed should be charged during the ledger adjustment. (See refund tutorial for how to & restrictions)
Always be professional - ledgers are viewed by parents and printed on receipts/statements.