Reporting a Future Absence

Table of Contents

Overview Record Future Absence Reporting a Single Class Option Missing All Day Option Missing Multiple Days Option The Hubbard Way

Overview

There are three ways for a team member to report a future absences.

Student Attendance > Record Future Absence

Best Practice

Multi Day - NO
Date - Select date of absence
All Day/Time - Remove all-day selection. Enter swim time. Start time plus one minute to end time minus one minute.
ex: 11 am class would be entered as 11:01 AM-11:29 AM
Comment - can be viewed by the customer through the Portal
ex: general reporting of absence, school activity, forgot swim time, etc
Check Excused Absence to allow a Makeup Token to generate once the class is missed, if eligible.

Multi Day - NO
Date - Select date of absence.
All Day - Any enrollments/makeups on this day will be marked absent & the student will not be able to attend.
Comment - can be viewed by the customer through the Portal.
ex: sick, vacation, etc
Check Excused Absence to allow a Makeup Token to generate once the class is missed, if eligible.

Multi Day - YES
Date - select date range.
All Day - Any enrollments/makeups during this span will be marked absent & the student will not be able to attend.
Comment - can be viewed by the customer through the Portal.
ex: vacation, broken bone, covid, etc
Check Excused Absence to allow a Makeup Token to generate once the class is missed, if eligible.

See webpage for full FAQs to families.

We ask absences be reported a prior to a class being missed.
Once an absences is reported it is available on the Portal for a student to schedule as a makeup while this swimmer is away.
Best Practice is to have families report absences from Portal to ensure accuracy.