Phase 2 Index & Reflection

Written by Matt Young

PHASE 2 DIRECTIONS:

Daily Reflection is to be completed by the Trainee each day. 

See page 2 for Topic Index details to track.

DAILY REFLECTION - SHIFT 1 

Date: 

Describe your overall experience from today. 

What are you feeling the most confident in? 

Are you experiencing any challenges? Anything not make sense today that you'd like to revisit? 

DAILY REFLECTION - SHIFT 2

Date: 

Describe your overall experience from today. 

What are you feeling the most confident in? 

Are you experiencing any challenges? Anything not make sense today that you'd like to revisit? 

DAILY REFLECTION - SHIFT 3

Date: 

Describe your overall experience from today. 

What are you feeling the most confident in? 

Are you experiencing any challenges? Anything not make sense today that you'd like to revisit? 

PHASE 2 TRAINING TOPIC INDEX:

Trainer: Use this list to see what’s been covered and what hasn’t. Any “1’s” make a point to cover again. If you have time, review 2’s as well.

Trainee: During shift., as topics are covered, rank 1-3, otherwise leave blank.

1 = No Recognition

2 = Looked Familiar

3 = Ready to be on my Own

Families & Students Pages Shift 1 Shift 2 Shift 3
Report a Student Absence      
Drop Enrollment      
Keywords      
Tuition Overrides      
Calendar Page      
Transferring an Enrollment      
Ledgers      
Email & Print Past Receipts       
Direct Debit Rejection Reasons      
Editing Charge Lines