iCP Templates - Activate & Deactivate

Written by Matt Young

Table of Contents

Overview

The most commonly used email templates are active daily. For those templates more rarely used you will need to activate & deactivate when needed. 

Note not everyone has access to these templates.

Step 1

Email Templates Section

Profile > Settings > Setup > General Settings > Communications Templates (near the bottom of the list)

Step 2

Custom Templates

Across the top will have option for different types if templates. You will want to select Custom.

Step 3

Active On OR Off

Now you will be able to see the subject & description of each template. 

Select the edit (pencil) then make the template active or not active.