Short Answer

We do our best to protect our customers' privacy when requested. Below are three steps to help alert us of sensitive situations.

The best practice for parents is to contact HFSS using their phone/email listed on file, making requests in person or use their app.

1. Create a second guardian named:
   • First Name: See Notes - Restricted Guardians
   • Last Name: blank
2. Family Notes: Critical - detailing the request
3. Keyword: Delicate Family Situation to Family & Student.